About Us | Ben Wheeler Pianos

About Us

THE BEGINNING

My love of the piano was developed as a young boy; delivering my father’s piano tuning appointment cards, helping with repairs in his piano workshop, waiting patiently in theatres while he tuned the piano on stage, answering phone calls for 'the piano tuner'. And of course, the piano lessons from the age of four.

These experiences created my passion for the piano trade and have been the inspiration for my business.

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STARTING UP

I took my formal training in London and started a piano tuning business in 1991. Six years later I started supplying a few pianos from a converted garage at home. My business has now grown to to include two rural showrooms housing an impressive range of top quality grand and upright pianos.

We have established a strong reputation for the quality of pianos that we supply, the knowledgeable and honest advice we offer and for the support given through our piano tuning and maintenance service. We continue to work hard to maintain this reputation which provides the foundation that my business is built on.

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YOUR VISIT

We are passionate that the experience of selecting and purchasing a piano should be an enjoyable one. Our showrooms are open for you by appointment to ensure a peaceful, relaxed environment without distractions or time pressure. It is so important that you are given the opportunity to fully discover the characteristics of our pianos and that your visit is enjoyable and memorable. We are always on hand to discuss and advise on all piano related topics drawing on many years of experience with pianos and people to help with selection.

New from September 2017 we are opening the Ash Park showroom all day on a Friday for visitors to arrive unannounced, an appointment can always be made for a return visit if required, we are keen to encourage as many people as possible to try our pianos. Helping you to discover a piano that provides a musical and emotional connection is really what we are all about.

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FINALLY!

Pianos are at the heart of what we do.

New, used or restored, every piano in our showroom has been chosen for its quality, performance and value. All pianos are meticulously prepared by us before delivery, using years of experience to adjust tuning, regulation and voicing, so that you will enjoy the very best performance from your instrument.

We are very proud of the selection of pianos that we have in the showrooms and always enjoy showing and demonstrating them to visitors.

Please make an appointment to visit our showrooms, we look forward to meeting you.

Meet Our Team

Ben Wheeler

Ben Wheeler

Ben has been a professional piano tuner and technician since 1991. He was originally trained by his father before attending college in London for further training. At the earliest opportunity Ben passed the examinations for membership of the Pianoforte Tuners Association. Ben grew up playing the piano and retains a passion for the instrument both technically and musically. He started supplying pianos in 1997 from a converted garage and has guided the business to its present status with two showrooms and an increasingly high level of stock. Ben enjoys tuning for local customers, his enjoyment of his work is self-evident, and also takes great pride in his preparation work on the showroom pianos. Customers meeting Ben at the showroom can expect an enjoyable visit with honest, straightforward advice and a genuine enthusiasm for his pianos!

Michelle Cane

Michelle Cane

Michelle joined the Ben Wheeler Pianos team to help the day to day running of the showrooms and associated tasks. She is passionate about all things piano. She currently teaches piano to both adults and children and is a big believer in ‘it’s never too late to learn!’ As well as assisting Ben with the day to day running of the business and showroom, Michelle also takes responsibility for marketing and organising events. She is committed to ensuring a high level of customer service is received by anyone visiting Ben Wheeler Pianos. In 2013 Michelle also founded the Berkshire Music and Arts Festival, an annual event which encourages young, amateur musicians to discover the joy of performing.

Neil Barkus

Neil Barkus

Ben and Neil have been friends and colleagues for many years. Neil has been in the music business for over 30 years, his considerable knowledge and experience make him a much valued member of our team. Neil is responsible for arranging and delivering all of our pianos. He is often called upon to value and purchase used pianos as well as arranging the collections. In addition to this Neil is trained in cabinet repair and dismantles, cleans and polishes all used pianos when they arrive before the technical service is carried out. His considerable experience also enables him to help with showroom appointments and he shares Ben’s enthusiasm for the business. Neil is equally committed to providing customers with an unrivalled service before, during and after their piano purchase.

Vicky

Vicky Holland

Vicky has been tuning pianos in both homes and schools for Ben Wheeler Pianos since 2006 and enjoys the variety of life on the road! Having initially completed a piano tuning course at Newark College, Vicky spent a year working for a piano business in the north of England before joining the Ben Wheeler Pianos team. Since working for us Vicky has received further training and works with great skill and dedication, tuning pianos in homes and schools. Outside of tuning, Vicky is an accomplished cellist and also possesses a degree in book illustration.

Richard

Richard Collins

Richard has been regularly tuning for Ben Wheeler Pianos since 2010. Richard received his training with the established Whelpdale, Maxwell & Codd who produced British pianos such as Welmar and Marshall & Rose. Whelpdale also had a close association with Bluthner pianos. Richard enjoys meeting new customers and the opportunity of working on many different pianos, both upright and grand. Away from tuning, Richard is a professional mandolin and banjo player and frequently tours the UK throughout the year with a variety of bands. Most recently in 2014 Richard completed a three month UK tour with Joe Brown. Between tuning and gigging, Richard also teaches banjo, mandolin and the guitar and he is one of those people who seems to be able to pick up any instrument and play it.