"Thank you Ben for the beautiful Feurich pianos - you offered us such professional advice and quality support. We are thrilled that you are now part of the Cheam team!"

Tim Bennett, Director of Music at Cheam School

CHEAM CELEBRATES ARRIVAL OF NEW PIANOS

During the summer holidays we took possession of five new wonderful pianos to upgrade all the main teaching pianos at Cheam. The pianos have been kindly supplied by Ben Wheeler who is acting as our professional consultant and will be maintaining the fleet of instruments. The new pianos are manufactured by the German company Feurich and are outstanding instruments. They will bring such joy to our pupils and teachers and really transform the teaching experience. I am grateful to Ben for his advice and support and to MRJ for his very generous funding!

"Ben is always the first port of call if we need any advice about pianos at Sherfield School . Not only is he an expert on pianos and what is best for our school, but also a very trust-worthy and professional businessman. I can highly recommend Ben Wheeler if you should need any information on pianos or even just generally about music provision in your area!"

Ilana Bennett, Director of Music at Sherfield School

"I came across Ben Wheeler Pianos completely by chance when searching the internet for information about pianos. I am very glad that I did - I ended up buying from them exactly the kind of instrument that I was looking for. Most importantly, though was the fact that here was a group of people who were not only expert in their field but also took the greatest care to do the best they could for others in all that they did. When you receive the standard of care, service and attention that someone like Ben clearly gives of so openly and warmly, then it is not difficult to recommend them wholeheartedly. "

Bob Chilcott - composer

"I'm delighted with my new Cristal piano, and can't recommend too highly the service you gave us. Your patient advice to a complete beginner was refreshingly straightforward even if your unbounded enthusiasm for Grotrian-Steinweg may have biased it a bit. You had enough pianos in stock, all in a good state of tune, to make my decision much easier, and the piano sold itself very quickly. After that, I really came to value your service - no surprises, regular updates on progress, a good deal when we discovered delivery would need a hoist and your cheerful approach from start to finish. In a business where many other operators use a love of music to disguise poor service, you just got on with it and delivered. Now we have such a lovely piano, all we need to do is to train up the pianist..."

Andrew, Pimlico

"Having decided to buy a piano after a break of 5 or 6 years from playing I spent a good few months looking at various options – the internet proving both a useful resource and also the old adage that a little bit of knowledge can be a dangerous thing! I quickly realised that I wasn’t going to be able to make an informed decision by simply researching the subject which led me to Ben – who of all the people I spoke to, I found the most impartial, friendly and knowledgeable and can recommend without hesitation.

I spoke to Ben and outlined what I thought my dilemma was (did I buy an older Yamaha or a new Feurich?) and was really impressed by his approach – which was simply to invite me up to the show room on a Saturday and let me play the pianos he had in stock. There was absolutely no pretension as to my playing ability (enthusiastic) or budget (initially very reasonable – although I hadn’t played a Grotrian at that stage!) although it became clear that the pianos I had thought I wanted just didn’t feel right. Ben quickly picked up on this and suggested I try a few more he had in stock at the larger showroom. Initially slightly overwhelmed by the choice, Ben let me play pianos across the range carefully explaining the differences between each and patiently answering my questions without any time pressure or sales pitch. However I still couldn’t find one that felt right. Feeling slightly dismayed, I listened to Ben play a Grotrian Cristal and he suggested I have a go – after which I was completely hooked! Despite trying to convince myself I could ‘make do’ with one of the other pianos, I quickly realised I couldn’t and am now the very proud owner of a Cristal.

Ben was a pleasure to deal with throughout, from the initial visit though to ordering my piano and delivery. His enthusiasm for pianos is infectious, and his advice was completely invaluable. I can’t give any higher praise than to say that having dealt with Ben I wouldn’t consider purchasing a piano from anyone else! "

Mike Arnold

"We are delighted with our beautiful Walnut finish Kawai K3 piano which we have now had for nearly 2 months. We love the way it sounds, its touch is exceptional and we never get bored of playing it! We are always admiring how good it looks as well! We are very pleased to have met Ben and have been very impressed with the service from the beginning to end, we were offered a good no haggle deal and we didn't feel the need to shop around at all and bought it straight away! We will certainly be recommending Ben to anyone looking for a piano! "

Rob and Erisa

"I'm really very happy with my RX-2 - it really does sound fantastic! It's taken many years to find the space, but at last I finally have the piano with the touch and tone I've always wanted - it was definitely worth the wait. Excellent advice from Ben, and appreciate the upgraded castor cups and change of piano stool. A cheerful and efficient delivery team too. Happy to recommend Ben Wheeler pianos! "

Andrew Gooday

"Once we had "found" Ben and his amazing Grotrian Steinweg pianos, although we didn't realise it at first, we were totally hooked. We played and researched many other types of pianos but kept coming back to the clarity and beauty of the Grotrian Chambre sound, with an impressive bass for its size. Ben is a real character and added to the sense of occasion by communicating his undoubted knowledge and experience with a great sense of humour! And when the big decision had finally been taken, Ben dealt with everything seamlessly, delivered the piano extremely quickly and followed up with a first tuning himself. A few months on, and we are extremely happy with our beautiful piano - it sits quite literally at the centre of our house and of our musical world and draws our whole family (from grandparents to grandchildren) to it to play and perform together in a way that only music can do. Thanks Ben for helping to make this dream become a reality "

Kevin Gale, Marlow

"With two children learning the keyboard, my interest in playing the piano was re-ignited (from some 35 years ago!). Having found a fabulous piano teacher, I was encouraged to buy a piano. Ben Wheeler came highly recommended not just from my piano teacher but also a number of others in our village who had received great service from him. There is a reason for this praise - his knowledge is outstanding. He patiently detailed with such enthusiasm the differences between each of the pianos and allowed me as much time as I wanted to play any of the instruments in his showroom. No pressure or steering was applied and no time limit on my decision making was implemented. We now have a piano that we love and a piano that has become a huge part of our life. It has brought life to our living room. Our Feurich not only looks beautiful but sounds wonderful. Thank you!"

Philippa, West Berkshire

"Ben and the craftsman at Ben Wheeler Pianos meticulously restored and delivered a Grotrian-Steinweg for me. This piano was known to him for many years’ prior; and when I contacted Ben about the desired elements, qualities and characteristics of the piano I was looking for, he must have known this one would be the ideal choice. Ben Wheeler’s approach to supplying my piano was not to make a sale and then move on. He custom selected a perfect instrument suitable for my location, budget and, particularly, for those whom will be enjoying it for many years to come. Ben’s attention to detail, professionalism, and acute sense of my requirements made the sales experience enjoyable. Ben’s skill as a life-long musician, clinician, and tuner made the after-sales support very valuable when he ensured that the piano was tuned and situated in exactly the right position. If your experience with Ben Wheeler Pianos goes anything like mine did, you will want to change absolutely nothing about it."

Andrea Marlow, Mayfair, London

"Dear Ben,
We would like to write and thank you for the impeccable service we received from you and your team. The white Kawai K3 piano is our son Jonathan's pride and joy and he has been playing it almost non-stop! It is a fabulous instrument and we hope to have lots of fun from it over the years. We will be recommending you to everyone! Your jolly personality combined with your passion, enthusiasm and knowledge made buying a new piano a joyful experience. Many thanks"

Peter, Michelle, Sarah and Jonathan Connell

"Dear Ben,
So sorry not to have been in touch ages before now - I've been rather busy................... playing my piano!!!!!!!!!!!!!!!!!!! Ben, words simply cannot describe how I feel every time I sit and play it - it is just sublime and I am transported to another place whenever I touch a single note. It happens to have coincided with the A Level recital period, so I have quite literally been practicing for hours and hours preparing for 12 recitals of 20 minutes each, but what an absolute joy it's been. The students are playing everything from Baroque, through to big romantic concertos and some jazz impro, and the piano never ceases to amaze me as I change from one genre to another. My Head of Department, came round to play it the other day, and he fell in love with it as well. Meanwhile, thank you thank you thank you for changing my life!!! Sometimes I still can't believe it's really mine !!!
Love, Claire"

Claire Tester - Hampshire (Proud new owner of a Grotrian-Steinweg Cabinet Grand)

"I love my piano in spite of my appalling playing and cannot thank Ben Wheeler enough for his help in choosing the right one for us. We arrived at his shop with all of our 4 small children and proceeded to create chaos by asking for a piano with measurements from a line of flex which in our rush we had used to measure the very precise space in which it would live. Not only did Ben rise to the challenge but also made us feel incredibly welcome in spite of our somewhat feral children doing their level best at mauling his precious instruments. With great humour and excellent knowledge he guided us to the correct piano for us and even had it delivered in time for Christmas which was only a fortnight away. A huge thank you to him for his excellent service and incredibly tolerant friendly manner - we would highly recommend him to anyone - a true professional"

Rachel Butterworth - Andover

"I was looking for a piano with a clarity of tone, a sensitive and responsive touch but most of all an instrument that spoke and sang out. I found all of this and more in the Grotrian Cristal. For the size of the piano, each register of the instrument has the purest, richest and warmest sounds I 've ever heard in an upright - a truly amazing piano! Thanks to Ben Wheeler for his impeccable service, enthusiasm in finding me the piano that will last me a lifetime"

Dave Stapleton
(Professional jazz pianist and composer - www.davestapleton.com)

"We cannot sing Ben's praises highly enough, now being the proud owner of a new Steinbach piano, which is absolutely beautiful. After a warm welcome from Ben at his showroom, he gave us so much information and couldn't have been more helpful. Our first decision on which piano to have we didn't think was quite right, so after contacting Ben, he invited us back to his showroom and helped us to make the right choice. We took delivery of the piano, only three weeks after first contacting them, expertly delivered by Neil, it was pretty impressive to watch! Thank-you both, Ben and Neil for such a professional and friendly service, you are highly recommended."

Ann & Rob - Ball Hill

"Ben Wheeler Pianos was the best piano salesroom we visited in the South. Ben Wheeler was extremely experienced and knowledgeable and a pleasure to work with. The showroom had a large selection of different makes and styles of piano, with much encouragement from Ben to play them and make the right choices. The aftercare since buying the piano has been excellent. I would strongly recommend Ben Wheeler Pianos to anyone thinking of purchasing a new piano."

Margaret Mills

"It was a real pleasure to buy from Ben. His showroom has a good range of pianos; he gave straightforward advice on the different pianos I was considering; and then managed to find a company to get the instrument exactly where I wanted it to go."

Anne - Odiham, Hampshire

"Thank you for finding us our perfect piano, Laura is absolutely delighted. Your advice and understanding helped us enormously after our first piano was destroyed in the floods. Thank you also for your patience in holding the piano for us as the building work went two months over schedule! We would recommend your company to anyone looking for a piano."

Hazel and Laura -Thatcham, Berkshire

"Great piano, great service! It can't be every day that you supply a piano to someone in Zambia. Thanks for everything."

Ingrid - Zambia

"When we were looking to buy our first piano, Ben Wheeler was recommended to us by a friend who said that Ben was someone we could trust to sell us the piano which would suit us and our budget. How right she was - we were delighted with the service we were given. When we visited the showroom, we were given sound advice, wonderful demos and plenty of time to choose without any pressure to buy. We are very happy with our piano, but if we ever decide to change it, then we would definitely use Ben's experience and advice again. I would have no hesitation in recommending him and his colleagues highly."

Alison Garnett - Newbury, Berkshire

"Ben Wheeler was most helpful when we decided to select a piano from his showroom. He continues to provide us with a friendly and personal service when tuning the instrument and we are delighted with the attention we have received."

Mr & Mrs Haines - Sherfield-on-Loddon, Hampshire

"We knew that we wanted a reasonably-priced, good-looking, used piano which we would be able to learn on as a family, but we didn't know where to look until a friend recommended Ben Wheeler Pianos. Always friendly, courteous and knowledgeable, Ben helped us through the whole process. He handled my complete lack of knowledge with diplomacy, spent time in his showroom demonstrating a range of pianos - explaining the features and benefits of each and illustrating the differences in the sound between them, organised the preparation and delivery quickly and without fuss and subsequently visited to carry out the first tuning once it had settled in."

Mr Neil Hutchins - Bradfield, Berkshire

"Ben went out of his way to ensure that we got exactly the right piano for our needs, guiding us through the process from the moment we walked into his wonderful little showroom through to the excellent follow-up care once the piano was delivered. He also went out of his way to get the piano to us in time for Christmas despite a very tight schedule, which was hugely appreciated. I would unreservedly recommend him to anyone looking to buy a piano."

Suzanne Shaughnessy, Ashford, Kent