We knew that we wanted a reasonably-priced, good-looking, used piano which we would be able to learn on as a family, but we didn’t know where to look until a friend recommended Ben Wheeler Pianos. Always friendly, courteous and knowledgeable, Ben helped us through the whole process. He handled my complete lack of knowledge with diplomacy, spent time in his showroom demonstrating a range of pianos – explaining the features and benefits of each and illustrating the differences in the sound between them, organised the preparation and delivery quickly and without fuss and subsequently visited to carry out the first tuning once it had settled in.

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