Testimonials

We thoroughly enjoy our business and make it our priority that our customers enjoy it to. We are pleased to share a few words from some of our customers.

Graham Warriner

Having procrastinated for far too many years about finally replacing the old family honky-tonk, I met Ben in April 2018 with the intention of buying a decent used Yamaha U3 or similar. As a piano teacher based in Newbury, I was aware for many years that Ben was a...

Vincent Luu

After doing some research on the KAWAI GX grand pianos range, I came across Ben's website purely by chance. I was impressed with a wide range of makes and models in Ben's showroom. Naturally, I tried out a few but in the end I decided to go for the GX1 grand piano,...

Bob Chilcot

I came across Ben Wheeler Pianos completely by chance when searching the internet for information about pianos. I am very glad that I did - I ended up buying from them exactly the kind of instrument that I was looking for. Most importantly, though was the fact that...

Steve

I wanted a small upright piano that sounded good. I looked at lots of makes and styles of piano, and then I played a Grotrian-Steinweg. I loved the touch, the golden tone, the sleek and stylish look of their pianos. Ben was enormously helpful - and once I played the...

Ashton Gray

Purchasing a new piano is an exciting if daunting prospect. There are just so many instruments to choose from! After visiting a number of dealers I came back to Ben, whose passion for Grotrians and their exquisite tone is infectious. He helped me narrow down my...

Neil Hutchins

We knew that we wanted a reasonably-priced, good-looking, used piano which we would be able to learn on as a family, but we didn't know where to look until a friend recommended Ben Wheeler Pianos. Always friendly, courteous and knowledgeable, Ben helped us through the...

Phillippa

With two children learning the keyboard, my interest in playing the piano was re-ignited (from some 35 years ago!). Having found a fabulous piano teacher, I was encouraged to buy a piano. Ben Wheeler came highly recommended not just from my piano teacher but also a...

Margaret Mills

Ben Wheeler Pianos was the best piano salesroom we visited in the South. Ben Wheeler was extremely experienced and knowledgeable and a pleasure to work with. The showroom had a large selection of different makes and styles of piano, with much encouragement from Ben to...

Kevin Gale

Once we had "found" Ben and his amazing Grotrian Steinweg pianos, although we didn't realise it at first, we were totally hooked. We played and researched many other types of pianos but kept coming back to the clarity and beauty of the Grotrian Chambre sound, with an...

Cynthia

Thank you so much for the individual attention and advice given in helping me to choose a piano for my needs. There was a lot to learn, concerning value for money, individual furniture taste, sound and quality, condition, old/new, service, tuning, and then my ability,...

Claire Williams

If you're even remotely considering buying a new piano, I defy you to find anyone better to deal with than Ben Wheeler! His enthusiasm, passion, expertise, professionalism, pride and love for all things piano is second to none, and is quite infectious. From my first...

Rob and Erisa

We are delighted with our beautiful Walnut finish Kawai K3 piano which we have now had for nearly 2 months. We love the way it sounds, its touch is exceptional and we never get bored of playing it! We are always admiring how good it looks as well! We are very pleased...

Andrew Gooday

I'm really very happy with my RX-2 - it really does sound fantastic! It's taken many years to find the space, but at last I finally have the piano with the touch and tone I've always wanted - it was definitely worth the wait. Excellent advice from Ben, and appreciate...

Nick Payne

Having retired recently I decided I would take piano lessons once again (after a hiatus of about 35 years). Because my wife and I divide our time between two homes (and I had my Yamaha grand piano in one), in order to practice effectively I decided to buy an upright...

Caroline Barber

Ben made choosing a piano a most enjoyable process. We completely trusted his advice - he understood our requirements, and was totally objective. The delivery and after-sales service were excellent too.

Sara

We are absolutely delighted with our new Kawai K300 upright which we bought from Ben recently The whole experience and service from start to finish has been totally first class. At our initial appointment with Ben, he spent time explaining the range of pianos and also...

Alison Willis

Ben was most helpful in finding a piano suitable for our busy Sixth Form Music Department. We now have a beautiful Kawai grand, with exactly the right touch for our wide range of students and a lovely tone quality. Ben's advice was invaluable, his price was most...

Mike Arnold

Having decided to buy a piano after a break of 5 or 6 years from playing I spent a good few months looking at various options the internet proving both a useful resource and also the old adage that a little bit of knowledge can be a dangerous thing! I quickly realised...

Jennifer

Going into Ben's showroom, out in the West Berkshire countryside, is like stumbling unexpectedly on Alibaba's cave, with a wealth of beautiful pianos rather than jewels at hand. The pianos were well set out and tuned, allowing us to hear and get a feel for the...

Maggie George

Thank you Ben! I was very sad when the time came to say goodbye to ?Grace?, the piano that was bought for me by my grandmother when I was 12. She had served faithfully for many, many years (I am a piano teacher with over 40 years teaching behind me). ?Grace? and I...

Tim

Ben was instrumental to my piano purchase. Prior to our meeting, I only had internet based research at my disposal and there is only so far it can take you. After discussing my requirements with Ben I realised there were many aspects that I hadn't considered. He was...

Richard White

Ben Wheeler and his staff couldn't have been more helpful in the sourcing and supply of our most recent piano purchase. I would recommend them without hesitation.

Brian Garforth

When I decided I wanted an acoustic piano I did the usual internet research and quickly came to the conclusion that I needed to try a Grotrain piano. I contacted Ben Wheeler and arranged a showroom visit. Ben took me through his range of pianos and then left me to try...

Rita Pennington

Dear Ben, Thank you so much for my truly beautiful piano. I cannot believe that such a quality piano is available at such a reasonable price. I have been playing Chopin's Nocturne in my very beginner's way and she even makes me sound good! How amazing is that? Thank...

Oli Rockberger

My discovery of Ben Wheeler Pianos was one of those rare and serendipitous moments in life which was simply meant to be. I had found them by chance after an internet search for Grotrian Pianos, and before I knew it, I was sipping an espresso and sharing laughs and...

Jenny Ganf

Ben was delighted when I decided to change my electric piano for one of his acoustic pianos. I had the whole showroom to my self and played every piano whether upright or grand. Ben had a German Grotrian-Steinweg Concertino the second time I visited, which he thought...

Andrew

'm delighted with my new Cristal piano, and can't recommend too highly the service you gave us. Your patient advice to a complete beginner was refreshingly straightforward even if your unbounded enthusiasm for Grotrian-Steinweg may have biased it a bit. You had enough...

Ilana Bennett

Ben is always the first port of call if we need any advice about pianos at Sherfield School . Not only is he an expert on pianos and what is best for our school, but also a very trust-worthy and professional businessman. I can highly recommend Ben Wheeler if you...

Tim Bennett

During the summer holidays we took possession of five new wonderful pianos to upgrade all the main teaching pianos at Cheam. The pianos have been kindly supplied by Ben Wheeler who is acting as our professional consultant and will be maintaining the fleet of...

Suzanne Shaughnessy

Ben went out of his way to ensure that we got exactly the right piano for our needs, guiding us through the process from the moment we walked into his wonderful little showroom through to the excellent follow-up care once the piano was delivered. He also went out of...

Tony Zhao

为女儿买一架新钢琴,其实从去年就开始排在我们的日程,但直到今年春天我们才感觉到迫切性 - 女儿的进步已经凸显了家中那架百年寿星级钢琴的不堪重用了。 我和孩子妈妈都不是懂音乐的,所以选琴方面实在没有什么太好的经验,同时钢琴老师一家海外度假,所以就放弃了选择二手德国钢琴的年头。最终我们一致选择KAWAI品牌,中间参考了其他琴童妈妈的意见,网上的评论,还有更重要的是我们调琴师和钢琴老师的建议。幸运的是女儿试弹之后也很喜欢。因为最后才想起了直接从KAWAI专营店网页中寻找琴行,所以Ben...

Katherine Richman

Despite living in North Hampshire for many years, my first clue that a really professional piano showroom was literally on my doorstep was when I came across the website of Ben Wheeler pianos. I was looking for my 'last' piano - an instrument that I would never need...

Kevin & Sarah

From the moment we were put in contact with Ben in our search for a new piano we knew we were in good hands and wouldn't be looking anywhere else. His wonderful customer care is second to none. Nothing was too much trouble and he was always happy to give his time and...

Sue Totterdell

Alright: I have finally reached the guilt stage, but It's not my fault! Yes, I did promise to write a testimonial for Ben Wheeler Pianos way back in March (it is now almost August) but I'm really not to blame. If Ben will insist on guiding people to the perfect piano...

Mr & Mrs Hains

Ben Wheeler was most helpful when we decided to select a piano from his showroom. He continues to provide us with a friendly and personal service when tuning the instrument and we are delighted with the attention we have received.

Mike Osborne

Talking to Dave Newton and some other professional jazz musicians, they recommended Yamaha and Kawai pianos especially the upright Kawai. I discovered Ben's shop when I was googling Kawai pianos. I was very impressed when I contacted Ben and found that he had the...

Alison Garnett

When we were looking to buy our first piano, Ben Wheeler was recommended to us by a friend who said that Ben was someone we could trust to sell us the piano which would suit us and our budget. How right she was - we were delighted with the service we were given. When...

Michael Arthur

At the beginning of our epic search for the perfect grand piano my son, Joe, and I discovered Ben Wheeler's showroom hidden deep in the Hampshire country side where he enthusiastically welcomed us into his piano paradise. We loved everything about the Grotrians but...

Peter Wilson

I must have visited Ben's showroom half a dozen times to try out his extensive range of Kawai, Grotrian Steinweg and other pianos before finally settling on a Kawai 500 upright. Ben's helpful advice, his understanding and, above all, his patience and relaxed attitude...

Stuart Price

I was recommended Ben Wheeler Pianos by a good friend of mine and I certainly wasn't disappointed. Ben made us feel very welcome as soon as we arrived, with an offer of fresh coffee and a relaxed chat to talk about the kind of piano I was looking for. He has a...

Campbell, Lindsay and Ted

Walking into a piano showroom could be a very daunting experience. When the piano is for your 13 year old son and you know nothing about pianos it could be even more daunting. However, not with Ben (Wheeler). Immediately we felt very comfortable and ‘at home’ looking...

Vicki

As an absolute beginner piano player I questioned how I would be able to identify a quality instrument versus a waste of money that just looked good. I needn't have feared. Upon first meeting Ben he understood exactly what I ideally wanted. He never once tried to push...

Jeremy Bowyer

The new upright Kawai is a fine addition to our stock of instruments at Horris Hill and already a favourite with the boys. Ben provided helpful advice and a professional service from start to finish and I would have no hesitation in recommending him to other schools.

Ingrid

Great piano, great service! It can't be every day that you supply a piano to someone in Zambia. Thanks for everything.

Hazel and Laura

Thank you for finding us our perfect piano, Laura is absolutely delighted. Your advice and understanding helped us enormously after our first piano was destroyed in the floods. Thank you also for your patience in holding the piano for us as the building work went two...

Emma and Pearce

We were delighted with the expert and personal service Ben provided, through helping us choose a new piano and an important addition to our home and family and its continued care.

Rebecca Dewhurst

Irrespective of a 4 hour car journey Ben Wheeler pianos came highly recommended and didn't disappoint. There are so many 'poor' piano stores and I wanted to make sure that I had the best possible advice when I upgraded my piano (from an upright to a grand). The...

Ann

It was a real pleasure to buy from Ben. His showroom has a good range of pianos; he gave straightforward advice on the different pianos I was considering; and then managed to find a company to get the instrument exactly where I wanted it to go.

Libby Mead & Andrew Swainston

Ben was enormously patient and helpful when we were choosing a piano for our daughter. We are thrilled with the Grotrian-Steinweg. The depth of tone it produces is a joy to hear each day.

Claire Tester

Dear Ben, So sorry not to have been in touch ages before now - I've been rather busy................... playing my piano!!!!!!!!!!!!!!!!!!! Ben, words simply cannot describe how I feel every time I sit and play it - it is just sublime and I am transported to another...

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