Dear Ben, I have to thank you for your patience with me when I was looking for the perfect sound when I had outgrown my Knight upright. I played so many pianos at your showroom, knowing in an instant they were not right. Then I got your phone call when you were convinced you had what I was looking for. I knew within an instant that the touch, tonal quality and impressive sound of the Grotrian Concertino made it the perfect piano for me. I never tire of practising and the journey with my Grotrian is both exciting and enduring. I cannot thank you enough for introducing me to the grandest upright in the world! Kind regards, Jill

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